refund policy

Refund Policy

At Camiis, we strive to provide you with the utmost satisfaction and ensure a seamless shopping experience. We understand that circumstances may arise where you may need to request a refund. That's why we have crafted a transparent and customer-friendly refund policy to address such situations.

If you are not completely satisfied with your purchase, you may request a refund within 30 days of receiving your order. We accept refund requests for various reasons, including sizing issues, product defects, or change of preference. Our goal is to ensure your complete satisfaction with every purchase.

To initiate a refund, please reach out to our customer support team with your order details. They will guide you through the refund process and provide you with any necessary instructions. Please note that returned items must be unworn, unwashed, and in their original condition with all tags attached.

 Once we receive the returned item and verify its condition, we will promptly process your refund. Refunds will be issued to the original payment method used during the purchase. Please allow a reasonable time for the refund to be processed and reflect in your account, as it may vary depending on your financial institution.

Please note that certain items, such as personalized or customized products, may be non-refundable unless there is a manufacturing defect. Additionally, any promotional or discounted items may be subject to different refund policies, which will be clearly communicated at the time of purchase.

If you have any questions or concerns regarding your refund, our dedicated customer support team is always available to assist you. We value your feedback and take every opportunity to learn and improve our services. Your satisfaction is our priority, and we strive to make the refund process as smooth and efficient as possible.

At Camiis, we are committed to delivering exceptional quality and service. From the craftsmanship of our products to our attentive customer support, we go above and beyond to exceed your expectations. Shop with confidence, knowing that if you are not completely satisfied, we are here to make it right.

Experience the joy of stress-free shopping and transparent refund policies with Camiis. We are dedicated to ensuring your satisfaction and providing you with a seamless refund experience.